Now Hiring - Senior Sales Manager-New Opening in Colonial Heights, VA

TITLE: Senior Sales Manager

DEPARTMENT: Sales & Marketing

STATUS: Full-time/Exempt

REPORTS TO: General Manager(s)

Job Summary:

Exciting Opportunity to join an opening team as we transition to Delta Southpark Hotel by Marriott. The Senior Sales Manager is responsible for top line revenues. This position is responsible for all sales-related activities, including direct sales efforts, follow up and proper sales administration. He/she is also responsible for growing existing accounts and generating new business to ensure that room revenues and catering revenues meet or exceed budget in order to maximize revenue and profits, and to improve the hotel’s performance in the marketplace.

Essential Job Functions:

· Develops strategies to increase share from competitors when the hotel revenue penetration goals are not being met.

· Develops strategies and action plans to improve revenues and RevPAR through ADR, occupancy or a combination thereof

· Ensures that Action Plans are completed and discussed using the SMART methodology

· Uses property’s sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space, building and managing accounts.

· Sets individual sales goals based on the overall budget of the hotel

· Approaches all encounters with guests and team members in a friendly, service-oriented manner.

· Maintains regular attendance in compliance with Shamin standards, as required by scheduling, which will vary according to the needs of the hotel.

· Complies at all times with Shamin standards and regulations to encourage safe and efficient hotel operations.

· Develops a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.

· Develops and maintains market awareness to ensure ability to predict revenue opportunities and set proactive strategies.

· Monitor production of all top accounts, evaluates trends within the market and ensures that the Sales Team is held accountable for those accounts within their respective territories.

· Assists in the preparation of required reports in a timely manner

· Is familiar with all Shamin Sales policies and selling techniques with an emphasis on maximizing, Average Daily Rate (ADR) and/or occupancy in addition to Banquet and Catering revenues.

· Coordinates the preparation of complete and accurate weekly and monthly reports, according to Shamin standards.

· Responsible for meeting/exceeding top line room revenues at the hotel as outlined in the annual Strategic Sales Plan

· Improve RevPAR over the comp set as measured through Smith Travel STAR Reports.

· The sales leader is responsible for the function space, meeting room rental, A/V and F&B and will work with the operations staff to coordinate where applicable.

· Proven ability to attract, retain and motivate the employees; hire train, develop, empower, coach and counsel, conduct performance reviews, resolve problems, provide open communication vehicles, discipline and terminate, as appropriate.

· Must be a leader and partner with the hotel General Manager, Regional Support, and other corporate support staff to support and drive the culture of Shamin Hotels.

TOP Requirements:

§ Lead by example: Team Up, Own It and Passionately Serve!

§ Create and foster a TOP Culture within your department.

§ Give Shout Outs to your Team Members that Team Up, Own It or Passionately Serve.

§ Teach, mentor, and direct your team to exemplify the TOP Culture.

§ Recruit and hire team members who embody our TOP Culture.

§ Assure that you develop your team by sending them to TOP training.

§ Prepare your associates to take on more responsibility and recommend TOP associates for promotion.

§ Demonstrate self-confidence, energy and enthusiasm at all time

§ Being comfortable with the high level of visibility and the TOP leadership role within the company.

Qualification Summary:

Education & Experience:

· Hilton experience preferred

· High school diploma or GED certification required.

· Bachelor’s Degree and/or extensive experience in a hotel or related field required.

· 5 years of hotel and sales experience preferred.

· Strong financial knowledge required.

· Valid driver’s license from the appropriate state.

· Driving record approved by insurance carrier guidelines.

· Must be able to work with and understand financial information and data, and possess basic mathematical skills

· Reading, Writing, Basic Math

· Computer skills

· Brand systems

Physical Requirements:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee will be required to:

· Frequently stand, walk or sit for extended periods. Long and varied hours are often required (8+ hours).

· Ability to use hands to fingers, handle, feel, talk and hear.

· Bending, reaching, stooping or crouching on occasion.

· Light Work - Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

· Specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.

· Ability to drive a vehicle and travel during the day frequently, overnight travel on occasion.

Mental Requirements:

· Must be able to convey information and ideas clearly, both oral and written in English.

· Must be able to evaluate and select among alternative courses of action quickly and accurately

· Must be able to work well in stressful, high-pressure situations including the ability to handle guest complaints and disputes while resolving them even if the situation did not begin with them.

· Must maintain composure and objectivity under pressure. Must be respectful and maintain a calm demeanor.

· Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems.

· Must have the ability to assimilate complex information, data, etc. from various sources and consider, adjust or modify to meet the constraints of the particular need.

· Must be effective at listening to, understanding and clarifying concerns and issues raised by team members and guests.

· Must be able to work with and understand financial information and data, and basic arithmetic function.

· Must be able to work with a myriad of personalities and levels within the hotel and outside sources

· Must be able to negotiate with clients while understanding the budgeted goals of the hotel(s) that need to be attained

This job description is a general representation of the duties and responsibilities commonly found for this type of position.

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

• 401(k)
• Cell phone reimbursement
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Supplemental pay types:

• Bonus pay

Experience:

• Hotel: 3 years (Preferred)

Work Location: In person